850 King St W #20
Oshawa, ON L1J 8N5
Canada
A Very Personal Journey – Hear a Family Story Recently Presented to Lakeridge Hospital
Lakeridge Health recently invited Eleanor, a mother long connected with us, to speak to their Patient Experience team regarding the personal journey her family had as they entered Lakeridge Health Oshawa Emergency Department for help and remained for several days in the hospital until her son, Andrew, passed away on March 30, 2022.
Together with a few others, Eleanor created a thoughtful presentation to share with them regarding their experiences at Lakeridge Health Oshawa. The presentation shares a mother’s personal journey with her son in hospital from his perspective, and is broken down into four stopovers. Each stopover identifies a challenging situation and the presentation defines the issue, describes the impact on Andrew’s experience, and gives well-articulated thoughts as to what would have been better. The lessons and takeways for the hospital team are clear and significant.
Eleanor has thoughtfully laid out the experience, lessons learned, and insights gained in a way that leaves the listener with a few “a-ha” moments and many helpful takeaways for families when trying to successfully navigate a hospital visit or stay. We hope you are able to come out and benefit from the knowledge gained as you develop your plans and strategies in case of a hospitalization.
Wednesday, September 13, 2023
10:30am to 12:00pm
In-Person at The Gathering Place
20-850 King St. W, Oshawa, Ontario